Hotel Project Management | Hotel Design & Construction | Hotel Project Co-ordination - AAPAC GROUP

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Characteristics of hotel projects and hospitality facility projects

Characteristics of hotel projects and hospitality facility projects are complexity, continuity, flexibility and maintainability.

Hotel & hospitality facility projects are typically complex.  It is due to the common situation that owner and operator of hotels may not be the same party.  Sometimes the operator may not be known at the beginning of the project.  The parties involved in the briefing, planning and design of the project may change half way through the project.  Sometimes the hotel may be part of a bigger multi-facilities complex.  The relationship between the hotel project and its multi-facilities context, and the relationship between the various internal parts of the hotel project are important.

otel & hospitality facility projects typically demand a high degree of continuity in service delivery.  Hotels & hospitality facilities are run 24 hours a day and the whole year round.  Once a hotel commences  operation, it is necessary for it to provide hospitality service to its customers continuously.  It is important that design and construction of hotels and hospitality facilities are carried out correctly and are of high quality so that the hotels and hospitality facilities can maintain their service with minimum breakdown and disruption to customers.

otel & hospitality facility projects typically demand a reasonable degree of flexibility in design & construction, including upgradability and expandability.  Hotels and hospitality facilities need to handle a dynamic and fluctuating tourism and business travel market.  Market condition can change rapidly and hotel facilities need to adapt to market change and shift in demand.  During planning, design, construction, fitout and ff&e procurement / installation of hotel & hospitality projects, project managers, architects, builders and contractors should remember that a reasonable degree of flexibility need to be designed and built into the project.  What is built today may need to be changed or expanded in a few years.

otel & hospitality facility projects typically demand a high degree of maintainability. The quality of the design, construction and fitout of a hotel or hospitality facility can affect the facility's operation and delivery of hospitality service to its customers.  Among all, maintainability is an important aspect of a hotel & hospitality facility project.  During planning of layout, design of space, choosing of material, and design of details, it is important to consider what maintenance is required, what access is needed to carry out maintenance, what equipment or plant will be used and how frequent maintenance is required.   Low maintainability will lead to quicker deterioration of finishes, unreliable building services systems and higher running cost of the hotel or hospitality facility.

Hotel and hospitality facility project managers, hotel architects, hotel interior designers & hotel construction managers' challenges

Hotel and hospitality facility project managers, hotel architects, hotel interior designers & hotel construction managers need to meet the challenge of the above typical characteristics of hotel and hospitality facility projects, as well as specific issues pertinent to a particular project. 

Some of the common specific issues in hotel projects and hospitality facility projects are:

    New Hotel & Hospitality Facility Projects

    Timing of appointment of hotel operator
    Hotel operator's design brief in relation to the owner's objective and requirement
    Hotel & hospitality facility project's target market
    Assumptions and targets specified in the hotel & hospitality facility project's feasibility study
    Relationship of the hotel project with its surrounding environment
    Access for delivery of material & supply; storage and disposal of waste
    Infrastructure internal and external to the site
    Vehicular access, egress and parking arrangement, including emergency vehicles
    Relationship & access between back of house and front of house   
    Creation of unique character for the specific hotel or hospitality facility project

    Hotel Refurbishment, Renovation & Expansion Projects

    Access for material, equipment, plant, personnel of the contractor
    Separation of guest and staff traffic from construction traffic
    Minimization of dust, vibration and noise impact on hotel operation, especially guest rooms
    Access and location for hoisting, lifting, scaffolding 
and temporary structure
    Storage space for material, equipment and tools of the contractor
    Storage space for material, equipment and furniture of the hotel
    Disposal of debris and construction waste
    Impact and change to guest, staff
and emergency access & egress route
    Impact and change to guest and staff parking, coach, taxi & other vehicles access & parking
    Re-organization of hotel service route and stages of moving routes around
    Identification and record of existing building services infrastructure, size, type, location 
and  run
    Integration of new building services with existing
, including IT infrastructure
    Planning & scheduling sequence of work, events and relocation of hotel service route
    Risk assessment of critical activities and construction work
    Information distribution
to staff regarding timing of building work, its impact and risk
    Staged completion, commissioning and use of new facilities and required support services

AAPAC GROUP's professional team, including development managers, project managers, architects
and construction managers, has the skill and experience in managing above issues and meeting challenges of hotel projects and hospitality facility projects.  

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